Inviting Team Members
Add technicians, managers, and office staff to your CrewBrix account and control what each person can see and do.
3 min read
Roles Overview
Before inviting someone, choose the right role:
| Role | What they can do |
|---|---|
| Owner | Full access — billing, settings, all data |
| Manager | Create/edit jobs, view all technicians, create invoices; cannot change billing |
| Technician | View and update their own assigned jobs; cannot see other technicians' jobs or billing |
| Office Staff | Create jobs, send estimates and invoices; no technician scheduling |
Sending an Invitation
- Go to Settings → Team.
- Tap Invite Member.
- Enter the person's email address.
- Select their role.
- Tap Send Invite.
They receive an email with a link to download the CrewBrix app (if not already installed) and set up their account. The invitation expires after 7 days.
Accepting the Invitation
When the invitee opens the link:
- They're prompted to download the CrewBrix app if needed.
- They create a password and complete their profile (name, phone number, profile photo).
- They're added to your team immediately — no further action needed on your end.
Managing Pending Invitations
In Settings → Team, pending invitations appear with a Pending badge. You can:
- Resend — send the invitation email again if it wasn't received.
- Revoke — cancel the invitation before it's accepted.
Changing a Team Member's Role
- Go to Settings → Team and tap the team member's name.
- Tap Edit Role.
- Select the new role and tap Save.
The change takes effect immediately — the team member sees updated permissions on their next app action without needing to log out.
Removing a Team Member
- Go to Settings → Team and tap the team member's name.
- Tap Remove from Team.
- Confirm the removal.
Their account is deactivated; any jobs previously assigned to them remain in the system for your records. They can no longer log in.
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