Skip to content
Help Centre·Team Management
Team Management

Inviting Team Members

Add technicians, managers, and office staff to your CrewBrix account and control what each person can see and do.

3 min read

Roles Overview

Before inviting someone, choose the right role:

RoleWhat they can do
OwnerFull access — billing, settings, all data
ManagerCreate/edit jobs, view all technicians, create invoices; cannot change billing
TechnicianView and update their own assigned jobs; cannot see other technicians' jobs or billing
Office StaffCreate jobs, send estimates and invoices; no technician scheduling

Sending an Invitation

  1. Go to Settings → Team.
  2. Tap Invite Member.
  3. Enter the person's email address.
  4. Select their role.
  5. Tap Send Invite.

They receive an email with a link to download the CrewBrix app (if not already installed) and set up their account. The invitation expires after 7 days.

Accepting the Invitation

When the invitee opens the link:

  1. They're prompted to download the CrewBrix app if needed.
  2. They create a password and complete their profile (name, phone number, profile photo).
  3. They're added to your team immediately — no further action needed on your end.

Managing Pending Invitations

In Settings → Team, pending invitations appear with a Pending badge. You can:

  • Resend — send the invitation email again if it wasn't received.
  • Revoke — cancel the invitation before it's accepted.

Changing a Team Member's Role

  1. Go to Settings → Team and tap the team member's name.
  2. Tap Edit Role.
  3. Select the new role and tap Save.

The change takes effect immediately — the team member sees updated permissions on their next app action without needing to log out.

Removing a Team Member

  1. Go to Settings → Team and tap the team member's name.
  2. Tap Remove from Team.
  3. Confirm the removal.

Their account is deactivated; any jobs previously assigned to them remain in the system for your records. They can no longer log in.

Still have questions?

Our support team is available Monday – Friday, 8am – 6pm ET.