Skip to content

CrewBrix pricing

Starts at $29. Grows when the phone does.

See the monthly price, included users, Brix usage, and extra-use rates before you choose.

Compare the plans

Four plans and a free profile.

Allowances reset each month. Extra usage and optional add-ons cost more.

Prices in USD. This toggle compares prices; choose monthly or annual billing in CrewBrix before checkout.

Brix included

Starter

For the owner who answers calls and runs the jobs.

$29/mo

Start 14-day Starter trial
Included users
1
AI credits
50/mo
AI voice
15 min/mo
Included SMS
100/mo

Extra voice: $0.35/minute. Extra AI: $0.15/credit.

  • Answer customer calls with Brix
  • Book from your CrewBrix schedule
  • Draft messages and prepare follow-up

Your team approves prepared work

Brix prepares the next step and leaves the final action to a person.

Includes a 14-day trial. Billing terms appear before checkout.

Brix included

Business

For a larger team that needs more usage and wants Brix to complete approved actions.

$199/mo

Start 14-day Business trial
Included users
25
AI credits
1,000/mo
AI voice
120 min/mo
Included SMS
2,000/mo

Extra voice: $0.15/minute. Extra AI: $0.08/credit.

  • Answer customer calls with Brix
  • Book from your CrewBrix schedule
  • Draft messages and prepare follow-up
  • Spot work that needs attention
  • Route optimization

Brix can finish routine work

You choose what Brix may finish and what still waits for you.

Includes a 14-day trial. Billing terms appear before checkout.

Brix included

Enterprise

For larger organizations that need more users, locations, permissions, and control.

$499/mo

Talk to sales
Included users
100
AI credits
3,000/mo
AI voice
360 min/mo
Included SMS
6,000/mo

Extra voice: $0.12/minute. Extra AI: ask for rates.

  • Answer customer calls with Brix
  • Book from your CrewBrix schedule
  • Draft messages and prepare follow-up
  • Spot work that needs attention

Brix can finish routine work

You choose what Brix may finish and what still waits for you.

Enterprise is sales-assisted even when a public catalog price is present.

Marketplace Free

Create a free CrewBrix Connect business account and set up your company profile. We are adding Phoenix East Valley companies now.

$0/month

Create free Connect account

Payment processing fees and optional add-ons are separate. These are the latest published prices; your total appears again before checkout. Open the full details below for every rate and fee.

Choose how you work

There is really only one choice to make.

Start with the tools you need and the people using them. Then decide which routine actions Brix can take within your rules.

Starter · CrewBrix Pro

Brix helps you get it ready.

Prepare messages and follow-up with the Brix tools included in your plan. Phone calls, scheduling and other capabilities are listed on each plan card.

Plans that include Brix phone calls
Starter, CrewBrix Pro, Business, Enterprise. Each card shows the included minutes and extra-use rate.
Plans where Brix can finish routine work
Business, Enterprise. You choose what Brix may finish and what still waits for you.

Call answering, scheduling, Brix tasks, and completed actions use different parts of your plan. AI credits and voice minutes are separate. Extra use and optional add-ons can increase the monthly total.

Compare every plan

Capabilities included by plan

These are base-plan capabilities and allowances. Optional add-ons have separate prices and may add capabilities or allowances. Compare your plan before choosing an add-on.

Brix capabilities included in each CrewBrix base plan
PlanMarketplace FreeStarterCrewBrix ProBusinessEnterprise
Monthly price$0/mo$29/mo$129/mo$199/mo$499/mo
Included users11525100
AI creditsNone50/mo300/mo1,000/mo3,000/mo
AI voiceNone15 min/mo60 min/mo120 min/mo360 min/mo
Included SMS0/mo100/mo500/mo2,000/mo6,000/mo
Extra voice minute—$0.35/minute$0.20/minute$0.15/minute$0.12/minute
Extra AI credit—$0.15/credit$0.10/credit$0.08/creditask for rates
Brix assistantNot includedIncludedIncludedIncludedIncluded
AI schedulingNot includedIncludedIncludedIncludedIncluded
AI voice capabilityNot includedIncludedIncludedIncludedIncluded
Brix takes approved actionsNot includedNot includedNot includedIncludedIncluded

AI and voice usage follow the allowances above. Compare optional add-ons for capabilities you want to add.

Estimate a month of calls

The included minutes are small. Here is what a busy month really costs.

Try a monthly usage example. At five minutes per call, 150 minutes would be about 30 calls. Your actual call lengths and usage will vary.

Plan + voice estimate only. Extra AI credits, SMS, optional add-ons, taxes, payment fees, and third-party provider charges are excluded. Your final total appears before checkout.

Starter

Included voice
15 min
Extra voice
$47.25

Monthly plan + voice

$76.25

Business

Included voice
120 min
Extra voice
$4.50

Monthly plan + voice

$203.50

Enterprise

Included voice
360 min
Extra voice
$0

Monthly plan + voice

$499

PlanIncluded voiceExtra usePlan + voice subtotal

Starter

Monthly plan · $29

15 minutes

135 minutes × $0.35

$47.25

Monthly plan + voice subtotal

$76.25

CrewBrix Pro

Monthly plan · $129

60 minutes

90 minutes × $0.20

$18

Monthly plan + voice subtotal

$147

Business

Monthly plan · $199

120 minutes

30 minutes × $0.15

$4.50

Monthly plan + voice subtotal

$203.50

Enterprise

Monthly plan · $499

360 minutes

0 minutes

$0

Monthly plan + voice subtotal

$499

This example assumes the base plan, its included voice minutes, and a full month of usage. It does not apply trial allowances or add-on minutes. View all rates and fees.

Minutes, credits and texts are not the same thing.

Voice minutes

The time Brix spends on calls. Included minutes and extra-minute rates depend on your plan.

AI credits

Usage for Brix tasks, such as drafting a message or preparing a quote. Different tasks use different amounts; one credit does not mean one completed job.

Text messages

SMS has its own allowance and extra-use rate. Check the plan details below before estimating a busy month.

Full pricing detailsAdd-ons, bundles, credit packs, overage rates, and fees.

Optional add-ons

Add-ons have separate prices and may add capabilities or allowances. Check your base plan before choosing one.

  • Brix AI

    Draft customer messages, summarize calls, and prepare work from CrewBrix records.

    • +200 AI credits / month

    $49/mo

  • Communications

    Business phone, text inbox, voicemail, and call history.

    • 500 SMS included
    • 1 phone number included

    $69/mo

  • Growth

    Lead capture, customer campaigns, review requests, and customer reactivation.

    $49/mo

  • Field Operations Pro

    Dispatch, inventory, timecards, and additional field tools.

    $49/mo

  • Payments Pro

    Online payments, payment links, ACH, and additional payment tools.

    $49/mo

  • Service Agreements

    Recurring services, renewals and automated billing.

    $29/mo

  • Multi-Location Sales-assisted

    Manage multiple branches with full organization hierarchy.

    Contact sales →

Bundles

Bundles group related add-ons. The base plan still controls available tools, and usage is billed separately where shown.

Bundle

Brix Communications

$99/mo

Brix call answering and reply drafts, plus the Communications tools.

  • +100 voice minutes / month

Bundle

Brix Field Operations

$69/mo

Field Operations Pro plus Service Agreements for maintenance-driven crews.

Bundle

Brix Complete

$199/mo

Call answering, communications, lead follow-up, field operations, payments, and service agreements in one bundle.

  • +100 AI credits / month
  • +50 voice minutes / month

AI credits and voice minutes

Brix tasks use AI credits; phone calls use voice minutes. Different tasks can use different numbers of credits. Buying more credits adds usage to the Brix tools already in your plan.

CrewBrix Pro includes 300 AI credits each month. Enterprise includes 3,000 credits and 360 voice minutes each month.

Your plan determines available tools. Included credits and voice minutes are shown on the plan cards; overage rates and credit packs are listed below.

Plan overage rates

What an extra credit or an extra voice minute costs after your monthly allowance runs out.

PlanExtra use
StarterAI $0.15 · voice $0.35/minute
CrewBrix ProAI $0.10 · voice $0.20/minute
BusinessAI $0.08 · voice $0.15/minute
EnterpriseAI custom · voice $0.12/minute

One-time AI credit packs

A busy month, not a bigger business? Buy the extra capacity once and keep the plan you have.

PackPrice
10 AI Credits$5
25 AI Credits$10
50 AI Credits$17.50
100 AI Credits$30
250 AI Credits$62.50

Payment and Connect fees

Open a schedule to compare the fee for each plan.

Integrated payment fee schedule

Current CrewBrix Connect fees for payments processed through the platform. Cash and payments recorded from outside CrewBrix are separate.

PlanOriginFee
Marketplace FreeDirect payment3.50% + $0.30
Marketplace FreeMarketplace payment3.50% + $0.30
Marketplace FreeRecurring payment3.50% + $0.30
StarterDirect payment3.50% + $0.30
StarterMarketplace payment3.50% + $0.30
StarterRecurring payment3.50% + $0.30
CrewBrix ProDirect payment3.50% + $0.30
CrewBrix ProMarketplace payment3.50% + $0.30
CrewBrix ProRecurring payment3.50% + $0.30
BusinessDirect payment3.50% + $0.30
BusinessMarketplace payment3.50% + $0.30
BusinessRecurring payment3.50% + $0.30
EnterpriseDirect payment3.50% + $0.30
EnterpriseMarketplace payment3.50% + $0.30
EnterpriseRecurring payment3.50% + $0.30
Marketplace success-fee schedule

Customers cannot award planned projects yet. When that feature opens, a success fee applies only to a job the customer awards to you; there is no charge just to view, decline, or lose an opportunity.

PlanSuccess fee
Marketplace Free7% · min $10 · cap $299
Starter5% · min $10 · cap $249
CrewBrix Pro3% · min $5 · cap $199
Business2% · min $5 · cap $199
Enterprise1% · min $5 · cap $149

Prices shown in USD. Taxes and third-party provider charges may apply. Marketplace eligibility, publication controls, booking modes, and provider availability can vary by plan, market, configuration, and live product state. CrewBrix does not guarantee lead volume.

Compare total cost

Price the same workflow in each product.

Considering a switch? Compare Housecall Pro and CrewBrix for call handling, scheduling, customer tools, and the setup each requires. Use the field service software buying guide to include seats, usage, payment fees, migration, and required add-ons in each quote.

For phone coverage alone, the answering-service cost worksheet compares the same month of calls. If billing is the deciding factor, test the CRM and invoicing workflow before choosing a plan.

Questions before you choose

Still deciding? to match a plan to your team.

Which plan should I start with?

Start with the smallest plan that covers your team and the tools you need. Compare the included users, voice minutes and AI credits, then use the usage example on this page. Choose a plan with autonomous actions if you want Brix to carry out routine work within your rules. Ask Alex if you need help matching a plan to your team.

What does an AI credit cover?

Credits pay for Brix tasks such as drafting a message or preparing a quote. Different tasks use different amounts. Phone time is counted separately in minutes.

What are voice minutes?

Time Brix spends on the phone with your customers. Voice is metered in minutes, separate from credits, and each plan's included minutes are on the plan cards.

What happens if I run out of credits mid-month?

You can buy a credit pack or pay the extra usage rate for your plan. Both are in the full pricing details. Extra credits add usage for the tools you already have.

Are the prices on this page current?

CrewBrix checks the billing catalog when this page loads. Your final plan, usage, and billing terms are shown again before checkout.

Try it on your own phone.

Start with a 14-day Pro trial. Your plan, usage allowances and billing terms appear before checkout.

Your privacy choices

Essential storage stays on to remember this choice. Google Analytics loads only if you allow it. Advertising storage stays off. You can change your choice in Cookie settings.