Plumbing calls, water-heater records, scheduling, and invoicing.
CrewBrix can capture after-hours requests, keep water-heater and boiler details with the customer, schedule work, store field notes and photos, and create invoices and payments. Your team decides how urgent and unavailable requests are handled.
From urgent request to invoice
Before opening
“There's water everywhere.”
The AI Receptionist can capture the customer, address, and problem before the office opens.
Dispatch
Dispatch sees the emergency beside today's promises
Jobs, appointments, availability, and assignments share one schedule.
Arrival
The plumber gets the customer history
Customer History keeps water heater and boiler details, including model, serial number, installation date, warranty, and notes.
Field update
The job is bigger than the caller thought
Field notes, photos, and estimates let the scope grow on the same job.
Closeout
The invoice matches the finished work
Invoicing & Payments attach the money to the same job and customer.
Next visit
The house is not a stranger again
Service history and equipment records stay with the customer for the next call.
For the next plumbing call
Does CrewBrix answer plumbing calls after hours?
Yes. The AI Receptionist answers inbound calls, and AI scheduling handles eligible workflows.
Can CrewBrix track water heaters and boilers?
Yes. Equipment records include water heaters and boilers with brand, model, serial, install date, warranty, location, and notes.
Does CrewBrix include plumbing scheduling and dispatch?
Yes. Scheduling & Dispatch covers the calendar, assignments, availability, reminders, and customer confirm/reschedule/cancel texts.
Can completed plumbing work move into invoices and payments?
Yes. Invoicing & Payments are live and tied to customer and work records.
Review an urgent request before it hits the board
Bring a real plumbing request and a day of scheduled work. The demo can show the captured details, dispatch context, water-heater history, and the invoice after closeout.