Business records
CrewBrix can store company details, customers, jobs, visits, quotes, invoices, payments, team notes, Connect requests, and leads. The information stored depends on the tools a company uses.
CrewBrix data practices
This page explains the information CrewBrix can handle and the available routes for data questions. It does not replace the governing documents.
Read the Privacy Policy, Terms of Service, customer agreements, data-processing terms, and applicable law for controlling terms.
What this means in practice
Messages, calls, and AI
When these tools are enabled, CrewBrix can use customer messages, call details, AI chats, and completed work to help Brix. Customers are responsible for following local recording and consent laws when recording or transcribing a call.
Conflicting details
Brix can use remembered details. If they conflict with a current customer, job, schedule, invoice, or payment record, Brix uses the current record.
Data requests
You can ask to see, fix, export, or delete data when the law and the Privacy Policy provide that right. Some options may also be available inside the account.
Retention
How long data is kept depends on the information, account, safety needs, legal rules, and any dispute. The Privacy Policy and customer agreements control any exact commitment.
Connected services
CrewBrix uses other services for hosting, payments, messages, reports, AI, voice, email, and leads. A connection can require an account login, security review, or company setup. Not every connection is available today, and provider rules still apply.
Privacy or data request
Tell the privacy team the account, company, and kind of data involved. Do not send a password or login secret.
privacy@crewbrix.aiSecurity report
For a security question or safety report, contact security@crewbrix.ai. Last reviewed: August 9, 2026.