Attaching Photos and Notes to a Job

Adding Photos

Photos can be attached to a job at any point — before, during, or after the visit.

From the job detail screen:

1. Open the job and tap the Photos tab.
2. Tap Add Photo and choose Camera to take a new photo or Photo Library to select an existing image.
3. Add an optional caption, then tap Save.

Photos are uploaded to secure cloud storage and accessible from any device. They are never deleted, even after a job is archived.

From the field (quick capture):

Technicians can tap the camera icon directly from the job card on their home screen without navigating into the full job detail — ideal for quick before/after captures.

Photo Categories

Tag photos to keep them organised:

• Before — document the condition when you arrived.
• After — show completed work.
• Damage / Issue — flag existing damage to protect against liability.
• Reference — serial numbers, model plates, wiring diagrams.

Adding Notes

Internal notes are visible to your team only and never appear on invoices or customer emails.

Customer-visible notes appear on the job summary sent to the customer after completion.

To add a note:

1. Open the job and tap the Notes tab.
2. Tap Add Note, type your note, and select Internal or Customer Visible.
3. Tap Save. Notes are timestamped and show which team member added them.

Voice-to-Text Notes

Tap the microphone icon in the note field to dictate a note hands-free. Useful when a technician's hands are occupied on-site.

Sharing Photos with Customers

To include photos in the customer-facing job summary email:

1. On the job detail screen, tap Share Summary.
2. Toggle Include Photos on.
3. Select which photos to include (before/after by default).
4. Tap Send — the customer receives a branded email with the selected photos and notes.

Storage Limits

Photo storage is included in your plan. Each photo is stored in its original resolution; CrewBrix serves optimised versions for previews. There is no limit on the number of photos per job.