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Help Centre·Billing & Payments
Billing & Payments

Setting Up Stripe Integration

Connect your Stripe account to accept card payments, manage payouts, and reconcile revenue — all within CrewBrix.

4 min read

Why Stripe?

CrewBrix uses Stripe as its payment processor because it's the most trusted payment infrastructure for businesses of all sizes. When you connect Stripe, you get:

  • Accepting Visa, Mastercard, Amex, Discover, Apple Pay, and Google Pay.
  • Automatic payouts to your bank account (typically 2 business days).
  • PCI-DSS compliance handled entirely by Stripe — no sensitive card data ever touches CrewBrix servers.
  • A full payout and transaction history in your Stripe Dashboard.

Connecting Your Stripe Account

  1. Go to Settings → Billing → Payment Processing.
  2. Tap Connect Stripe.
  3. You're redirected to Stripe's secure onboarding flow. Log in to your existing Stripe account or create a new one.
  4. Stripe will ask for your business details, bank account for payouts, and identity verification (required by financial regulations).
  5. Complete the Stripe onboarding and return to CrewBrix. You'll see a Connected badge next to Stripe.

The entire connection is handled through Stripe Connect — CrewBrix never stores your bank account information.

Testing Before Going Live

After connecting, Stripe starts in test mode. You can:

  • Send test invoices with fake card numbers (e.g. 4242 4242 4242 4242).
  • Verify that payments flow correctly.
  • Check that receipt emails are sent.

Switch to live mode in Settings → Billing → Payment Processing when you're ready to accept real payments.

Processing Fees

Stripe's standard rate is 2.9% + $0.30 per transaction for card payments in the US (rates vary by country and card type). CrewBrix charges no additional platform fee on top of this.

Tap-to-Pay transactions (in-person NFC) are typically charged at a lower rate — check your Stripe account for your specific pricing.

Payouts

Stripe deposits your earnings to your bank account on a rolling basis (typically 2 business days after a transaction). You can view your payout schedule and history directly in your Stripe Dashboard at dashboard.stripe.com.

Disconnecting Stripe

To disconnect, go to Settings → Billing → Payment Processing → Disconnect Stripe. Existing paid invoices are unaffected; you'll no longer be able to process new card payments until you reconnect.

Still have questions?

Our support team is available Monday – Friday, 8am – 6pm ET.