Existing day
Load committed jobs and assigned technicians, then confirm the dispatcher can see the information needed to make a change.
Limit: Crew availability and job data must be current; the screen cannot resolve missing or inaccurate inputs.
Scheduling and dispatch
CrewBrix includes appointments, jobs, technician assignments, and customer information in its scheduling workflow. Test the schedule conflict your dispatcher handles most often before choosing it.
Run this test in a demoThis illustrative schedule shows Miller Commercial’s visit after the owner approved the change. Check assignment, rescheduling, status, customer context, notifications, and mobile visibility against your requirements.
Schedule
Miller Commercial · Sample dataThu, Sep 24, 2026
Miller Commercial
Dana Lee
Customer reply matches the new time.
ASSIGNMENTDana has been assigned. Confirmation is the next step.
The example schedule and customer reply both say Thursday, 9–11 AM.
Load committed jobs and assigned technicians, then confirm the dispatcher can see the information needed to make a change.
Limit: Crew availability and job data must be current; the screen cannot resolve missing or inaccurate inputs.
Add a same-day request when the preferred time or technician is unavailable.
Limit: Brix may flag information or assist with a supported action, but an authorized dispatcher decides exceptions and commitments.
Move a job and check the updated assignment and customer communication visible to office and field roles.
Limit: Confirm which notifications are configured and do not promise an arrival outside approved availability.
Complete the job and verify how it proceeds to an estimate, invoice, payment, or follow-up task.
Limit: Billing and payment behavior depends on the plan, provider, account setup, and valid customer information.
Yes. CrewBrix includes job, appointment, assignment, and dispatch workflows. Verify your required views, permissions, notifications, and exception handling in the current product.
Brix can assist with supported scheduling tasks using current job, schedule, and account data. Exact actions and approval requirements depend on configuration and permissions.
Bring a same-day request, a reassignment, or a reschedule. Check the information each role can see, the configured notifications, and the person who makes the commitment.
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