Catch the opportunity
The example starts with the caller's problem and address. Brix checks availability before a booking is confirmed.
Brix in action · 60 seconds
Brix AI receptionist: from call to job.
Watch the Brix AI receptionist handle an example plumbing call, then see how the details carry into the work.
Simulated call and illustrative product workflow. Additional intake is condensed. Booking and follow-up depend on your configuration, permissions, and available schedule. English captions are shown in the video.
Carry the details forward
The job record gives your team context for the visit and helps prepare the invoice draft afterward.
Keep the final say
The separate overdue-invoice example shows a payment reminder waiting for approval. You control the rules.
What to check beyond this short example
The video shows a routine request with an available appointment. A real setup also needs rules for calls that cannot be booked.
Before forwarding your number, test your carrier's forwarding behavior, the information saved from a call, a full schedule, and who receives a request that needs a person. Use the plumbing call setup checklist to walk through those cases.
For the work after the call, review the plumbing schedule, equipment records, and invoicing workflow. If you are choosing between AI and a staffed service, use the AI receptionist and answering service comparison guide to test the same call with each provider.
Start with your own numbers
What could missed calls mean for your shop?
Enter your call volume, missed-call rate, and average job value. The free calculator estimates what missed calls could cost using your numbers. Results are not guaranteed. No email needed.
Video transcript
On-screen captions · English · Times are approximate.
- 00:00
Narrator: That missed call could have been your next job. You're busy doing the work. Brix helps you catch the next customer while your hands are full.
- 00:08
Brix: Thanks for calling Ramirez Plumbing. I'm Brix, the AI assistant. How can I help?
- 00:13
Customer: Our water heater's stopped making hot water.
- 00:16
Brix: What's the service address?
- 00:17
Customer: Fourteen twenty-eight Elm Street.
- 00:20
Brix: Tomorrow, eight to ten is available. Would that work?
- 00:23
Customer: Perfect.
- 00:24
Brix: You're booked.
- 00:25
Narrator: A call becomes a booked job. Brix checks your schedule, captures the details, and helps keep the next customer moving. Less time chasing details. More time doing the work you can actually bill for.
- 00:35
Narrator: Those details carry through to the invoice, with less paperwork to slow you down. And when an invoice is overdue, Brix can prepare a follow-up. You set the rules and approve what needs approval.
- 00:46
Narrator: Capture the opportunity. Follow up on money you're owed. That's how Brix can help you make more money. Put Brix to work at crewbrix.ai.
Put Brix to work in your business.
Explore the free trial and choose the workflow you want to test.