Is CrewBrix only an AI phone service?
No. CrewBrix also runs your customers, jobs, schedules, crews, estimates, invoices, payments and follow-up in one app.
Field service software for contractors
Run the officefrom a text.
Text Brix the way you’d text your best guy. Brix answers the phone, books the job, sends the invoice and chases the money. You just say yes or no.
Built by
A small crew
Made for
1 to 25 trucks
Works on
The truck phone
Who decides
You do
YOUR BUSINESS. WITH BRIX.
A customer asks to move a visit.Brix prepares it.
You make the call.
The next step waits for your approval.
The main way people use it
Text Brix from
the crawlspace.
Text Brix directly from your phone. Like texting someone who happens to be sitting at your desk with your price book open. Move a job, follow up on money or ask what needs you next.
What you send
“Move Miller to Thursday morning”
“Who still owes me money?”
“Send Ada the bill for today”
Plain words. No commands to remember, no menus to find.
And you still decide
Brix only has the keys you hand over.
You choose which customer, job, schedule, and business records Brix can use. Anything that needs your approval waits in Decisions, and What happened keeps the history.
See where you draw the lineOne job, start to finish
One job.
No retyping.
Customer details follow the job from the first call through scheduling, invoicing and payment. Your office and crew work from the same history.
01
The phone rings while you’re under a house
Brix picks up, and gets the name, the address and what’s wrong.
02
It’s written up before you’re back in the truck
A slot inside your hours and your service area, priced off your price book, with the text to the customer already drafted.
03
You say yes or no
Anything outside your rules waits. Okay it, change the time, or go handle it yourself.
04
Your tech shows up knowing the job
Same address, same history, same notes you’re looking at. On his phone, in the driveway.
05
The invoice goes out the same day
Finished visit, invoice, pay link. Then you see what came in and what the job actually cost you.
You’re still the boss
Your rules.
Your say.
You set the hours, the service area, how far out Brix can book, and what Brix is allowed to look at. Anything past that sits and waits. Everything Brix did is written down.
Hours
Mon to Fri, 7 to 5
Service area
Your town, 20 miles out
Books out
10 days, no further
Needs your okay
Prices and any move
Sample rules · you set your own
Waiting on youJOB-1042
Move the AC repair to Thursday morning
Jordan at Miller Commercial wants a morning visit. It’s on the books for Thursday, 1 to 3. Dana’s open at 9.
After you okay itOn the record
After approval: Thursday, 9 to 11 AM
The schedule, Dana’s job and the history all show the new time. Nobody has to call anybody back.
Example customer text
“Hi Jordan, you’re all set for Thursday, September 24, 9 to 11 AM. Dana Lee will see you then.”
Interactive preview · Sample data · No messages or payments are sent.
Three things that happen every week
From the first hello
to the money in.
01
The customer calls again
Open the customer record for their contact details, current work, equipment, and outstanding balance. The next conversation starts with the information already in front of you.
Customer, work, balance
02
A customer needs a different time
Miller Commercial asks for Thursday morning. Brix prepares the change for your review. Read the request, then approve or decline it.
Review, approve, follow through
03
The check still isn’t in
The invoice shows $429 outstanding. Open the line items, review the amount owed, and send a reminder or collect payment from the same record.
Invoice, reminder, payment
Made for the way you work
For the people
on tools.
Between calls, in the driveway, or back in the truck. Keep the customer, the job and the next step together, wherever the work takes you.
Illustrative scenes · AI-generated photography
Before you ask
What Brix
won’t do.
Better to hear it now than in month two.
Brix won’t quote a price you didn’t set
Brix works off your price book. A change waits for you.
Brix won’t move a booked job on its own
Not unless you tell Brix that’s fine.
Brix gets things wrong sometimes
AI does. Every call is in the history, including the ones Brix fumbled and the ones that dropped after eight seconds.
You don’t have to move everything at once
Start with the phone. Bring over customers, scheduling and invoicing when you’re ready.
Pricing
Pick the one
that fits your trucks.
Compare trial availability, included Brix minutes, extra-use rates and payment fees on the pricing page. Your final terms appear before checkout.
Starter
One truck
Calls answered, jobs on the calendar, invoices out.
Pro · trial starts here
A few trucks
Adds dispatch, recurring billing, and what each job cost you.
Business
A crew and an office
A crew and an office. Brix can finish the routine work.
Try it on
your own phone.
Fourteen days on Pro. Set your hours, forward your number, and see what Brix brings you by Friday.
Try a customer workflow
THREE WAYS TO TRY CREWBRIX
From the first hello.
To the money in.
A new lead. A change of plans. A job paid.
Pick a story and try both sides of the experience.
Interactive preview · Sample data. No messages or payments are sent.
Wednesday morning · The first hello
STEP 1 OF 5
A post starts the conversation.
Jordan at Miller Commercial sees your Facebook post about AC repairs and follows it to your website. See what happens to the request next.
This changes the preview only.
Roy’s workspaceSample companyR Your businessWhat the customer sees
MC
Miller Commercial
Where the next job begins
FacebookJordan discovers your business
01Your websiteA clear way to request a visit
02CrewBrixCustomer, source, and next step
03Brix prepared this
This example follows a Facebook post to a website request. The source stays with the lead.
JOB-1042 · Miller CommercialWed, Sep 23, 2026
Questions
What can Brix see?
You choose which customer, job, schedule, and business records Brix can use. Anything that needs your approval waits in Decisions, and What happened keeps the history.
Will my tech use it?
The phone view shows one day, one job at a time, with the address, the history and a button to finish the visit.
Do I have to move everything on day one?
No. Start with the phone. Bring over customers, scheduling and invoicing when you are ready.